Billing Assistance form

Wish to Cancel? Visit Manage Billing. If you need more assistance, please fill the form.

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Name
Please check your inbox to find Dinolingo account email.
Some customers may create multiple subscriptions (web + app) using different emails. Please check all your inboxes.
Some customers may create multiple subscriptions (web + app) using different emails.

For iOS and Android subscriptions, cancellation must be completed through your mobile device. Instructions: iOS / Android
Cancellation is only confirmed if you receive a cancellation email. Read Article: How to manage billing
Please check your bank or credit card statement.
Please check your bank or credit card statement
Last 4 digits only – we do not collect full credit card numbers. Check your credit or debit card for accuracy.
*In accordance with our NO REFUND POLICY, Dinolingo does not offer refunds.
Instead we offer a 7-day FREE trial period. First week is on us. If you forgot to cancel within the first 7 days, or haven’t used the website for months, or your subscription has been recently renewed, or you thought you canceled but you forgot, please note that there will be NO REFUNDS. However, you can request the cancellation of your subscription at any time, and we will cancel it for you.

Customer Support Forms:
General Contact Form
Gift Subscription Form
School Quote Request Form
Billing Assistance Form

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