Billing Assistance form

Wish to Cancel your subscription? Visit our Manage Your Subscription page.
If you’re unable to cancel or need assistance, please complete the form below.
Please allow up to 24 hours for a response (excluding weekends and holidays).

Name

First

Last

Your Dinolingo Account Email

Please check your inbox to find Dinolingo account email.

Can you login to your Dinolingo account on our website?

Do you want to cancel your subscription?

Enter the exact amount of your last payment:

Please check your bank or credit card statement to identify where you subscribed.
Important: If the charge ends in .99, your subscription was likely purchased through the app.
Example: $199.00: Website subscription $199.99: App subscription

The date of your last payment:

Which payment method you used to subscribe?

Last 4 digits of your card: (Credit Debit Card & PayPal only)

Last 4 digits only – we do not collect full credit card numbers. Check your credit or debit card for accuracy.

What's the reason for your cancellation?

To help us improve, please provide a little more detail:

***In accordance with our **NO REFUND POLICY, Dinolingo does not offer refunds. Instead we offer a 7-day FREE trial period.

Add Screenshots

Drag & Drop Files, Choose Files to Upload You can upload up to 2 files.

To help us better understand the issue, please take a screenshot and attach it here.
For bank records, please remove any personal information.
Size: Max 6 MB.

Customer Support:
General Contact Form